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Maryland Coop Tops Rankings In J.D. Power Survey

For the sixth consecutive year, Southern Maryland Electric Cooperative topped out the rankings among mid-sized utilities in the J.D. Power Electric Utility Residential Customer Satisfaction Study. The study, now in its 15th year, measures customer satis
July 25, 2013

For the sixth consecutive year, Southern Maryland Electric Cooperative topped out the rankings among mid-sized utilities in the J.D. Power Electric Utility Residential Customer Satisfaction Study. The study, now in its 15th year, measures customer satisfaction with electric utility companies by examining six factors: power quality and reliability; price; billing and payment; corporate citizenship; communications; and customer service. Click here for more.

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